Terms and conditions

General terms and conditions (AGB) of Bauvox GmbH

As of: 01/01/2025

1. Scope

1.1 These general terms and conditions (hereinafter "AGB") apply to all contracts concluded between Bauvox GmbH, Industriestrasse 20, 91227 Leinburg-Diepersdorf (hereinafter the "Seller") and its customers (hereinafter the "Buyer").
1.2 These AGB apply to both private and commercial buyers, unless expressly agreed otherwise.

2. Contracting parties

2.1 The contracting parties within the meaning of these AGB are Bauvox GmbH, Industriestrasse 20, 91227 Leinburg-Diepersdorf, and the respective Buyer.
2.2 The Buyer may be a natural person, a legal entity or a partnership with legal capacity.

3. Subject matter of the contract

3.1 The subject matter of the contracts is the sale and installation of aluminium structures and sun protection systems.
3.2 The exact specifications and service descriptions of the products and services to be supplied result from the Seller's respective quotes and order confirmations.

4. Conclusion of contract

4.1 The contract is concluded by the Seller's written order confirmation, which is issued after receipt of the Buyer's order.
4.2 The Seller reserves the right to reject orders without giving reasons. In this case the Buyer will be informed without delay.

5. Prices and payment terms

5.1 All prices stated are in euros and include statutory value added tax.
5.2 Unless agreed otherwise in writing, a down payment of 50% of the total amount is due when the contract is concluded. The remaining amount is payable without deduction on handover of the goods or after acceptance of the work.
5.3 Cash discounts are not permitted unless expressly agreed in writing.
5.4 In the event of late payment, the Seller is entitled to charge default interest of 5% above the respective base rate of the European Central Bank.

6. Delivery terms

6.1 Delivery takes place within the delivery times stated in the quote.
6.2 Partial deliveries are permitted insofar as they are reasonable for the Buyer.
6.3 The Seller reserves the right to adjust delivery times accordingly in the event of unforeseen events, such as force majeure or supply bottlenecks.

7. Warranty and liability

7.1 A warranty period of 2 years applies to elements installed by us or our partner companies, except for electrical and wear parts.
7.2 Aluminium parts are covered by a manufacturer guarantee of 5 years on dimensional stability.
7.3 Further claims, in particular claims for damages, exist only in cases of gross negligence or intent. In cases of slight negligence, the Seller is liable only for the breach of obligations essential to the contract.

8. Right of withdrawal

8.1 Because our products are made to individual specifications, there is no right of withdrawal under Section 312g (2) sentence 1 no. 1 of the German Civil Code (BGB).
8.2 The Buyer is expressly informed of this before the contract is concluded.

9. Data protection

9.1 The collection, processing and use of personal data by the Seller takes place exclusively for the purpose of performing the contract and in accordance with the applicable data protection laws.
9.2 Further information on data protection can be found in the Seller's privacy policy, which can be viewed on the website of Bauvox GmbH.

10. Online dispute resolution

10.1 The European Commission provides a platform for online dispute resolution (ODR), which is accessible at http://ec.europa.eu/consumers/odr/.
10.2 Bauvox GmbH does not take part in any dispute resolution procedure before a consumer arbitration board.

11. Miscellaneous

11.1 The Buyer is obliged to make the building site freely accessible for installation.
11.2 The Seller accepts no liability for damage caused by failure to comply with this obligation.
11.3 Colour deviations within the VdL guidelines are permissible.
11.4 The Seller is not liable for damage to lines, cables and other objects in the ground or on the building that were not made known to the Seller by the Buyer before the installation work began.

12. Severability clause

12.1 Should individual provisions of these AGB be or become invalid or unenforceable, whether before or after conclusion of the contract, the validity of the remaining provisions remains unaffected.

13. Changes to the AGB

13.1 Changes to these AGB will be communicated to the Buyer in text form.
13.2 They are deemed approved if the Buyer does not object in writing within one month of receipt of the notification.

14. Final provisions

14.1 German law applies, excluding the UN Convention on Contracts for the International Sale of Goods.
14.2 The place of jurisdiction for all disputes arising from or in connection with this contract is the Seller's registered office.